Safety Exit

Counseling

Counseling Services

AGAPE currently offers remote therapy services via phone or video call, as well as in-person sessions. To request an appointment, please call 615-781-3000.

For step-by-step instructions on getting set up for a web-based virtual counseling session, watch the how-to video below.

We're ready to help

Are you considering counseling but are hesitant to start?
Do you want to work toward growth and healing?
Are you experiencing trauma, addiction, anxiety, depression, relationships issues, or just struggling with life in general?

Our compassionate and professional counselors treat a broad range of mental health concerns. We address mental health and life issues in a safe, affordable, accessible, Christian environment.

We would be honored to help you on your path to well-being. Call 615-781-3000 to get started.
 

Our Services

AGAPE specializes in helping children, adults, families, and couples grow and flourish. We offer individual, couples, family, and group counseling services. In-person and teletherapy (portal-based or over-the-phone) options are available.

Our counseling staff consists of psychologists, clinical social workers, licensed marriage and family therapists, and licensed professional counselors.

It’s important to us that counseling is available at convenient hours for our clients. We offer a wide range of hours at multiple locations across Middle Tennessee.

.

Contact us today

Our compassionate and professional counselors can help you work towards growth, healing, and well-being. Contact us today at 615-781-3000 to request a call back to discuss counseling options.

No Surprises Act

Effective January 1, 2022, the No Surprises Act, which Congress passed as part of the Consolidated Appropriations Act of 2021, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts. The No Surprises Act also enables uninsured patients to receive a good faith estimate of the cost of care.

Billing Disclosures – Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

What is “balance billing” (sometimes called “surprise billing”)?

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.

“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care–like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

You are protected from balance billing for:

Emergency services

If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.

Additionally, Tennessee protects patients from balance billing when patients receive (i) covered non-emergency services from an out-of-network provider when patients did not receive notice that the provider was out-of-network; (ii) covered medically necessary services from an out-of-network provider when such services are not available in-network,; (iii) covered medically necessary services from an out of network provider at an in-network facility, if patients did not have a reasonable opportunity to choose an in-network provider. These protections apply to patients with coverage through insurers licensed to transact accident or health insurance, a nonprofit hospital service corporation, a nonprofit medical service corporation, a health maintenance organization (“HMO”), and preferred provider organization (“PPO”). These protections only require patients to pay the amount required for in-network services.

Certain services at an in-network hospital or ambulatory surgical center

When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.

If you get other services at these in-network facilities, out-of-network providers can’t balance bill you, unless you give written consent and give up your protections.

You’re never required to give up your protections from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

Additionally, Massachusetts also protects patients with coverage through a PPO from balance billing when patients receive emergency services and cannot reasonably reach a preferred provider. Additionally, Massachusetts protects patients with coverage through an HMO from balance billing when patients receive emergency services.

When balance billing isn’t allowed, you also have the following protections:

  • You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.
  • Your health plan generally must:
    • Cover emergency services without requiring you to get approval for services in advance (prior authorization).
    • Cover emergency services by out-of-network providers.
    • Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.
    • Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.

If you believe you’ve been wrongly billed, you may contact:

  • The U.S. Centers for Medicare & Medicaid Services (CMS) at 1-800-MEDICARE (1-800-633-4227) or visit https://www.cms.gov/nosurprises for more information about your rights under federal law.
  • The Tennessee Department of Commerce and Insurance at (615) 741-2241.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.
  • Make sure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate.

Get More Information

For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call 1-800-MEDICARE (1-800-633-4227).

New Client Forms

If you are a new client, please the New Client Forms and the Credit Card Authorization Form (required for virtual counseling.) Carefully read through the Therapist/Client Agreement and print for your records. If you are seeking couples counseling, each partner will need to fill out a set of forms.

New Client Information Forms

Therapist - Client Services Agreement

Credit card Authorization Form

Release of Information

Formulario de Information del Cliente

Acuerdo de Servicios Terapeuta - Cliente

Consentimiento Informado de la Tele Terapia

Estamos listos para ayudar.

Nuestros consejeros compasivos y profesionales pueden ayudarlo a abordar los problemas de la vida en un entorno seguro, asequible, accesible y cristiano.


Consejeria Compasiva y Profesional

El personal profesional de AGAPE que se especializa en edades preescolares hasta adultos maduros, está aquí para ayudarlo a abordar problemas de la vida, como problemas de pareja y duelo, y problemas clínicos como depresión, ansiedad, TDAH o TEPT. Nuestros consejeros, terapeutas y trabajadores sociales están capacitados y tienen experiencia y lo ayudarán a desarrollar un plan para el tratamiento y el crecimiento.

Nos Esforzamos Para Hacer Que La Asesoria es Asequible y Accesible

Ofrecemos asesoramiento en 10 ubicaciones en Middle Tennessee, con horarios nocturnos y de fin de semana en nuestro Justiss-Kirby Center, nuestra oficina central. Haga clic aquí para obtener una lista de todas nuestras ubicaciones. AGAPE proporciona un sistema de tarifa variable basada en el ingreso bruto y la cantidad de personas en su hogar. Aceptamos muchas pólizas de seguro de salud conductual y nos asociamos con iglesias, empleadores y otras organizaciones para hacer que los servicios sean asequibles.

Programe Uni Cita Hoy

Nuestros consejeros compasivos y profesionales pueden ayudarlo a trabajar para el crecimiento, la curación y el bienestar. Póngase en contacto con nosotros hoy al 615-781-3000 para analizar las opciones de asesoramiento o para programar una cita.

Ministry Resources


Navigating Counseling with Your Church

God created us as beautifully complex beings, with souls, minds, bodies and personalities. Sometimes ministers can find themselves in deep waters with others’ issues and no clear map for navigating safely through. AGAPE offers training sessions designed to equip ministry leaders with counseling resources to help you better engage your congregation in powerful and transformative ways. Sessions will be held at AGAPE's main office. 

Learn More

Contact Us

( )   -


*If this is a counseling-related question, please call 615-781-3000.