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Counseling Services

AGAPE currently offers remote therapy services via phone or video call, as well as in-person sessions. To request an appointment, please call 615-781-3000.

For step-by-step instructions on getting set up for a web-based virtual counseling session, watch the how-to video below.

We're ready to help

Our compassionate and professional counselors can help you address mental health and life issues in a safe, affordable, accessible and Christian environment.

Compassionate and Professional Counseling

AGAPE specializes in helping children, adults, families and couples grow and flourish. We offer individual, couples, family, and group counseling services, as well as psychological testing.  

Our counseling staff consists of psychologists, psychological examiners, clinical social workers, licensed marriage and family therapists, and licensed professional counselors. Our staff is trained and equipped to help you develop a plan for treatment and growth. 

We strive to make counseling affordable and accessible

We offer counseling at multiple locations throughout Middle Tennessee, with evening and weekend hours at our main office in Nashville. Click here for a list of all of our locations.  

Our customary fee is $155 per session. However, we also have a sliding scale fee based upon gross household income and the number of people in the home. We will require documentation of income by paycheck stub or income tax form. We accept many behavioral health insurance policies and partner with churches, employers and other organizations to make services affordable. 

We accept the following insurance providers:

  • Beacon Health
  • Blue Cross/Blue Shield
  • Cigna

Please note: It is recommended that you contact your insurance provider directly to determine behavioral health benefits under your plan.

Contact us today

Our compassionate and professional counselors can help you work towards growth, healing, and well-being. Contact us today at 615-781-3000 to request a call back to discuss counseling options.

No Surprises Act

Effective January 1, 2022, the No Surprises Act, which Congress passed as part of the Consolidated Appropriations Act of 2021, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts. The No Surprises Act also enables uninsured patients to receive a good faith estimate of the cost of care.

Billing Disclosures – Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

What is “balance billing” (sometimes called “surprise billing”)?

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.

“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care–like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

You are protected from balance billing for:

Emergency services

If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.

Additionally, Tennessee protects patients from balance billing when patients receive (i) covered non-emergency services from an out-of-network provider when patients did not receive notice that the provider was out-of-network; (ii) covered medically necessary services from an out-of-network provider when such services are not available in-network,; (iii) covered medically necessary services from an out of network provider at an in-network facility, if patients did not have a reasonable opportunity to choose an in-network provider. These protections apply to patients with coverage through insurers licensed to transact accident or health insurance, a nonprofit hospital service corporation, a nonprofit medical service corporation, a health maintenance organization (“HMO”), and preferred provider organization (“PPO”). These protections only require patients to pay the amount required for in-network services.

Certain services at an in-network hospital or ambulatory surgical center

When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.

If you get other services at these in-network facilities, out-of-network providers can’t balance bill you, unless you give written consent and give up your protections.

You’re never required to give up your protections from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

Additionally, Massachusetts also protects patients with coverage through a PPO from balance billing when patients receive emergency services and cannot reasonably reach a preferred provider. Additionally, Massachusetts protects patients with coverage through an HMO from balance billing when patients receive emergency services.

When balance billing isn’t allowed, you also have the following protections:

  • You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.
  • Your health plan generally must:
    • Cover emergency services without requiring you to get approval for services in advance (prior authorization).
    • Cover emergency services by out-of-network providers.
    • Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.
    • Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.

If you believe you’ve been wrongly billed, you may contact:

  • The U.S. Centers for Medicare & Medicaid Services (CMS) at 1-800-MEDICARE (1-800-633-4227) or visit for more information about your rights under federal law.
  • The Tennessee Department of Commerce and Insurance at (615) 741-2241.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.
  • Make sure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate.

Get More Information

For questions or more information about your right to a Good Faith Estimate, visit or call 1-800-MEDICARE (1-800-633-4227).

New Client Forms

Please print and complete the attached forms and bring them with you to your first appointment, or be sure to arrive 10 minutes prior to your first appointment to fill out these forms. If you are seeking couples counseling, each partner will need to fill out a set of forms. 

New Client Information Forms

Therapist - Client Services Agreement

Credit card Authorization Form

Formulario de Information del Cliente

Acuerdo de Servicios Terapeuta - Cliente

Consentimiento Informado de la Tele Terapia

Estamos listos para ayudar.

Nuestros consejeros compasivos y profesionales pueden ayudarlo a abordar los problemas de la vida en un entorno seguro, asequible, accesible y cristiano.

Consejeria Compasiva y Profesional

El personal profesional de AGAPE que se especializa en edades preescolares hasta adultos maduros, está aquí para ayudarlo a abordar problemas de la vida, como problemas de pareja y duelo, y problemas clínicos como depresión, ansiedad, TDAH o TEPT. Nuestros consejeros, terapeutas y trabajadores sociales están capacitados y tienen experiencia y lo ayudarán a desarrollar un plan para el tratamiento y el crecimiento.

Nos Esforzamos Para Hacer Que La Asesoria es Asequible y Accesible

Ofrecemos asesoramiento en 10 ubicaciones en Middle Tennessee, con horarios nocturnos y de fin de semana en nuestro Justiss-Kirby Center, nuestra oficina central. Haga clic aquí para obtener una lista de todas nuestras ubicaciones. AGAPE proporciona un sistema de tarifa variable basada en el ingreso bruto y la cantidad de personas en su hogar. Aceptamos muchas pólizas de seguro de salud conductual y nos asociamos con iglesias, empleadores y otras organizaciones para hacer que los servicios sean asequibles.

Programe Uni Cita Hoy

Nuestros consejeros compasivos y profesionales pueden ayudarlo a trabajar para el crecimiento, la curación y el bienestar. Póngase en contacto con nosotros hoy al 615-781-3000 para analizar las opciones de asesoramiento o para programar una cita.

Psychological Testing

AGAPE provides psychological assessment services for children, adolescents, and adults. Psychological evaluations are often recommended when individuals experience significant difficulties that affect their school or work performance, relationships, or mood. They are helpful in guiding treatment interventions, providing clarity regarding a diagnosis, and highlighting strengths and weaknesses. People also often seek out a psychological evaluation before starting medication for their symptoms or to have documentation of their diagnosis to obtain certain benefits or specific accommodations.

Comprehensive, individualized assessments at AGAPE typically include clinical interviews, parent/teacher rating scales (for child/adolescent evaluations), administration of self-report and/or performance-based tests, and a feedback session. A review of records from past providers may also be included, if applicable.

AGAPE’s psychologists specialize in assessments regarding:

  • Behavioral, mood, and anxiety disorders
  • Intellectual disability, giftedness, and learning disabilities
  • Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI)
  • Personality Disorders
  • ADHD
  • Evaluation for international adoption
  • Pre-surgical evaluation
  • Trauma

Testing FAQ's

Can I use my insurance for a psychological evaluation?

At AGAPE, we do not file insurance for evaluations. Not filing insurance for evaluations allows us the freedom to select the assessment measures best suited to answer your questions and address your concerns, as well as spend the time needed with you to be thorough in our evaluation. 

Why are evaluations more costly than therapy?

Psychological evaluations typically consist of multiple appointments that are longer than a one-hour therapy session. After conducting the assessments and interviewing you, your evaluator must score and interpret the data and compile it into a report before meeting with you to provide feedback. It is not uncommon for our psychologists to spend 15-20 hours working on your evaluation between the time spent with you and time spent reviewing records, scoring and interpreting the assessments, consulting with other psychologists, and writing the report. 

Do you have a sliding scale for evaluations?

While we offer financial assistance for our counseling services through grants, special funds, and a sliding scale, we do not currently have any available for evaluations. We do offer the option for our testing clients to split their evaluation fee into two payments. We also structure our evaluation costs as flat fee packages, so that you do not pay any additional cost if one of our psychologists spends more time than anticipated on your evaluation.     

How do I know whether I should start counseling or get tested first?

If you have participated in mental health treatment services on numerous occasions or for a significant period of time without the improvement you expected, an evaluation could be a helpful next step to confirm or clarify a diagnosis and offer treatment recommendations. Since the evaluation process occurs across multiple appointments, if you feel you cannot wait several weeks to begin talking through your concerns with a counselor, you may want to consider starting counseling first and scheduling an evaluation later, if needed, or doing them concurrently. The psychologist you speak with during your phone consultation can offer direction about this. We do not recommend that everyone we talk to pursue an evaluation; rather, we recommend what we believe would be an appropriate next step for you and in the best interest of your mental health. 

Why do I need a phone consultation? Can't I just go ahead and schedule an evaluation if I know that is what I want?

We believe it is important to hear an overview of your concerns and symptoms to ensure that we can adequately answer your questions through the types of evaluations we offer, as well as determine the appropriate flat fee testing cost. Our evaluations are customized to your expressed concerns and what assessment measures we will need to administer. The phone consultation is also your chance to learn what to expect in the evaluation, ask questions, and develop comfort with the psychologist who would be conducting your evaluation. We want you to feel like your examiner hears and understands your concerns and would be a good fit for you. 

I am overwhelmed trying to navigate mental health services. What should I be looking for to determine the quality of evaluations offered at different practices or agencies?

Consider the idiom “you get what you pay for” as you look at your options. Ask questions about the general type/number of assessment measures that would be used in your evaluation. You should expect that your examiner will look at multiple potential explanations/diagnoses to explain your current symptoms. You should also be offered a feedback session to go over the results and recommendations in the report. 

Can I schedule a child custody evaluation or parenting assessment with you?

We do not conduct child custody or evaluations involving parenting capacity at AGAPE. This includes DCS ordered mental health assessments with a parenting component.    

Counseling Office Locations

It is important that counseling is available at convenient hours for clients. To accommodate these needs, AGAPE offers a wide variety of hours at multiple locations. 

Learn More

Ministry Resources

Navigating Counseling with Your Church

God created us as beautifully complex beings, with souls, minds, bodies and personalities. Sometimes ministers can find themselves in deep waters with others’ issues and no clear map for navigating safely through. AGAPE offers training sessions designed to equip ministry leaders with counseling resources to help you better engage your congregation in powerful and transformative ways. Sessions will be held at AGAPE's main office. 

Learn More

Contact Us

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*If this is a counseling-related question, please call 615-781-3000.